APL Logistics Americas, Ltd Manager, Benefits in Scottsdale, Arizona
The Benefits Manager is responsible for analyzing and administering market competitive employee benefit programs, including, but not limited to, medical, dental, life, disability insurance plans and 401(k), retirement / pensions, etc. Other responsibilities also include maintaining compliance with all legal requirements of various employee benefit programs. This position is critical in managing various carrier and vendor relationships and assists with employee insurance benefit inquiries and claims resolution issues.
The Benefits Manager is also responsible for / point of contact for educating human resources personnel or employees about benefits packages and works closely with HR Ops & HRIT to administer leaves of absences and other related programs e.g. benefits enrollment system.
Ensure Compliance with Federal and State Laws, including but not limited to COBRA, HIPPA, FMLA, ACA, etc.
Customer Service to key stakeholders (internal and external)
Management of vendor relationships and contractual service level agreements
Supports the design, plan and execution/implementation of ongoing benefit plans & programs
Key Accountabilities /Job Duties
Responsible for providing day to day direction to the benefit team or outsourced service center. Assists employees with escalated and/or more complex benefit issues; develops effective solutions and options
Analyses and administers the various company-wide employee benefit strategy and supporting programs; selects and supervises benefits providers, consultants, and brokers.
Actively participates in the design and testing of the enrollment system, the Open Enrollment process, and new HRIS system.
Analyzes, develops and administers one or more benefit programs; consults with and advises employees on eligibility for health/welfare plans, disability plans, wellness plans, other benefits, amounts of coverage and claims procedures.
Works with Legal and Finance departments in selection and oversight of trustees and provides legal assistance, as needed. Ensures compliance with all legal and external reporting requirements of various employee benefit programs.
Acts as liaison and supports interfacing with Safety, Workers’ Compensation, Pension and Payroll programs regarding issues that overlap different programs.
Monitor and oversee all employee enrollment processes; including annual Open Enrollment. Approves and ensures timely and accurate payment of all billing invoices related to benefits
Recommends new and/or improved employee benefit plans and cost-saving measures; manages the ongoing effort to determine and maintain equity with current benefit trends and legislated requirements and programs.
- Bachelor's degree or equivalent combination of education and work experience
Minimum of 5 years prior experience in day to day administration of benefit plans required. Additional 2-3 years’ experience required in a fast paced, complex environment.
Minimum of 2 years supervisory experience required.
Minimum of 3 years of experience involving frequent management of projects from start to finish
Proven attention to detail and accurate/timely deliverables an absolute must.
Maintains benefit records and prepares communications
Plans and processes documents as necessary for benefit plans
Ability to multi-task and organize self
Ability to manage multiple high priority assignments concurrently
Proven problem solving skill and above average analytical skill
Proficient in Microsoft Office Suite
Time management skills required
Strong communication skills
Exceptional numbers and basic math skill.
Excel skills required to be above average.
Strong vendor management skills to complete projects accurately and on time and take action as needed
Proven ability to follow up, follow through, and close out deliverables independently
Above average technical aptitude
Experience with HR systems a plus
Spanish a strong plus
Teamwork - showing a commitment to teamwork and collaboration
Respect - extending dignity and respect to all people
Integrity - fostering trust and a positive work environment
Innovation - bringing creativity to the workplace
Customer Focus - achieving Company, department, and personal goals through a strong customer focus
Job: Human Resources
Primary Location: US-AZ-Scottsdale
USA Scottsdale CSC - APLL(0306)
17600 N. Perimeter Drive, Suite # 150
Organization Human Resources
Job Schedule Full-time
Job Type Standard
Travel Yes, 10 % of the Time
Req ID: 180000O3